Terms and conditions of use
By purchasing products or services from this website you are indicating your acceptance to be bound by the Terms and Conditions stated below. You are responsible for reading these Terms and Conditions in their entirety.
1. Our identity
This website provides online payment facilities for the University of Buckingham. Our full postal address is:
The University of Buckingham Buckingham MK18 1EG United Kingdom Tel: +44 (0)1280 814080 Email: info@buckingham.ac.uk
For all matters regarding payments made on this site please contact our Finance Office:
Finance Office University of Buckingham Buckingham MK18 1EG Tel: +44 (0)1280 820250 Email: studentfees@buckingham.ac.uk
2. Services provided
2.1 Online Application Form
Successful submission of your Online Application Form will be confirmed instantly on screen and by follow-up email.
In the event the confirmation email does not arrive, you may log into our Online Application Form system with the username and password you received whilst filling in the form and you will be presented with on-screen confirmation of payment and submission.
If your application is successful and you come to study at the University of Buckingham the Online Application Form fee will be deducted from your second invoice.
2.1.1 The contract
A contract is formed between the applicant and the University of Buckingham for providing the service of submitting an online application form to our Admissions department. The contract is concluded when the applicant has paid for this service, and the applicant has received notification (by email) that the application has been submitted to our Admissions department. The service is delivered immediately upon receipt of payment.
2.1.2 Cancellation & Refund Policy
In making payment for our Online Application Form, you are paying for the convenience of applying online. Your application is submitted instantaneously on receipt of confirmation of payment and so cannot be cancelled. Due to the nature of the digital medium, purchases of digital products are not refundable.
2.2 Online tuition/accommodation deposit payments
Deposits for tuition fees are required prior to us accepting an applicant from non-EU/OECD countries. Once payment has been received, along with a signed Acceptance Statement from the applicant we will issue an Acceptance Letter.
2.2.1 The contract
A contract is formed between the applicant and the University of Buckingham for providing tuition. The contract is concluded when the applicant has returned their signed Acceptance Statement, paid their tuition deposit and the applicant has received their formal Acceptance Letter.
2.2.2 Cancellation period
Once the applicant has received the Acceptance Letter they may cancel their request for tuition for any reason within the cancellation period. The cancellation period lasts for 7 working days following receipt of the Acceptance Letter, except when the course the applicant is applying for starts within those 7 days. When the course starts less than 7 working days from receipt of the Acceptance Letter the cancellation period will only extend until the first day of term.
2.2.3 Refund Policy
Applicants who do not take up their places will be refunded any deposit paid in excess of £1000. (The deposit will normally be refunded in full where a student provides a visa refusal letter showing the place cannot be taken up because an entry visa has been refused).
Applicants who choose to cancel their application within the cancellation period will receive a full refund.
2.2.4 Cancellation procedure
Applicants wishing to cancel their application for a course must do so in writing to the Finance Office (see Section 1) within the cancellation period. Acceptable forms of a written request to cancel an application are:
- Letter
Notice of cancellation is not acceptable over the telephone.
If you exercise your right to cancel your application during the cancellation period you must return the Acceptance Letter.
2.3 Online payments for continuing students
Students continuing with their course are bound by the contract they agreed with the University of Buckingham prior to the start of their course. Students should pay the terms tuition fees and any other outstanding fees before the first day of each term.
2.3.1 Voluntary withdrawl from a course
If a student wishes to voluntarily withdraw from their course after it has commenced they must notify the Head of Registry in writing , with a copy to the head of the student's academic department. As long as such notification is received before the start of the following term no further liability to tuition fees will be incurred.
2.3.2 Refund policy
When a student voluntarily withdraws from a course the student will remain liable to the University for any outstanding fees. Fees for subsequent terms will not be payable and any payments made for such fees and charges will be refunded by the University.
3. Pricing
All products and services on our website are in GB Pounds Sterling and are inclusive of VAT at the prevailing rate (where applicable).
4. Delivery
The Online Application Form submission is a digital service and does not involve physical delivery.
Online fee payments are for teaching services which are delivered in the classroom, starting on the first day of term for the course.
Goods are sold on the basis that they are collected from University locations.
5. Typographical Errors or Omissions
The information provided on this website has been checked for accuracy; however, in the event of an incorrect price or information due to a typographical error, the University of Buckingham shall have the right to refuse or cancel the order whilst the price or information is incorrect. In such an event we will contact the customer and refund any monies received.
6. Order Acceptance Policy
The University of Buckingham reserve the right to refuse your order for any reason. All orders are subject to approval, confirmation and availability.
Should the payment for your order not be accepted by our merchant service we may contact you to offer alternative methods of payment.
7. Payment and Security
7.1 Credit/Debit Card payments
To ensure security, your credit card details will not be collected on our Web pages; you will be redirected to our merchant service which will collect your credit card information and be responsible for security. All data collected by forms on our website and our merchant service will be transmitted using secure HTTPS that encrypts your information whilst being transmitted between your machine and our servers.
Payment in full must be made at the time of placing your order and any subsequent refund of your order will be refunded to the credit card used in the transaction.
7.2 Travelex Wire Transfers
For customers paying by Travelex Wire Transfer you will be redirected to the Travelex website which will collect details of the person making the payment, and provide details of the amount to pay in your local currency. You should take these details to your bank wihin 72 hours and pay the local currency amount into the Travelex account. Once the University of Buckingham has received your payment we will email you to confirm that your payment has been received.
8. Personal Information
Information about you will be retained on digital medium. No information that we collect will be passed on or sold to third parties.
All data collected by forms on our website will be transmitted using secure HTTPS that encrypts your information whilst being transmitted between your machine and our servers.
These Terms & Conditions are in line with the Consumer Protection (Distance Selling) Regulations 2000 (DSR).
Students and applicants should be aware that they are bound by the University of Buckingham General Regulations for students.